Byron Bay Accommodation : Shiva's Shack : Terms & Conditions
Reservations and Cancellations
To confirm your reservation we normally accept a 50% deposit payable by credit card or direct deposit with the balance payable on 7 days prior to arrival. Should you wish for another arrangement, please don't hesitate to ask
Unconfirmed reservations will be automatically cancelled 7 days after the booking was made.
If a booking is cancelled prior to the arrival, a refund is subject to a confirmed re-booking of the premises.
If a re-booking is made then the deposit is refunded less a 50% administration fee.
If a re-booking does not occur, a refund will not be made. The person that made the booking must make cancellations in writing.
Arrival and Departure The premises are available from 2:00 PM on the day of arrival and are to be vacated no later than 10:00AM on the day of departure. Lost keys will incur a $40 charge.
Animals Pets are not allowed on the premises unless prior authorisation has been given.
No Smoking For the comfort of all future guests we ask that smokers refrain from smoking inside the house, ample undercover outdoor areas are available.
BBQ Please clean the BBQ before you leave at the end of your stay.
Garbage Collection Please put the garbage bin out on Sunday night for collection early on Monday morning.
Damages and Extra Cleaning Accidents do happen and I ask that you report any damage or breakages that occur during your stay. Although your house is professionally cleaned, I ask that dishes are washed, general tidying up done and excess rubbish removed. If you choose to leave the house untidy additional charges will apply.
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